Cancellation
Draft. Not legal advice and not in force until a professional review is published.
Status
This page is a draft for a later legal review. It is not legal advice, it is not a contract, and it is not in force.
Partial cancellation percentages are not configured. Do not treat this page as a promise of a partial refund.
What the software does
A captured card payment can be refunded in full when the stay is cancelled before the start date. An uncaptured authorisation is released when a request is declined, cancelled, or expires.
Cancelling does not mark the stay as confirmed, and it does not send the owner a payout.